Composite performance measures in the public sector
نویسندگان
چکیده
It is rare to open a newspaper or read a government report without seeing some sort of reference to the performance of public sector organisations. The public have become used to judging schools, hospitals, local councils, and other public sector organisations, in terms of their performance rating. This has led to an explosion in the number and variety of league tables. League table position can have major implications, for example wholesale changes in leadership of an organisation. As a result, achieving good ratings is a major endeavour for public sector managers.
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